外贸信函格式

　篇一：外贸信函的基本格式

　 外贸信函的基本格式

　 1、基本信函

　 里我们介绍一种商务信函中最通用的格式－齐头式。主要特征就是每行均从左边顶格写，常常采用开放式的标点方式，即除了信文部分，其它部分在必要时才使用标点。信中各段落之间均空一行。

　 信头就是指书信中发信人的地址和发信的日期等。

　 通常情况下，公司都会专门印制带有信头的信笺纸，包括发信人的姓名，地址，电话，传真等。当我们撰写传统信件时，直接使用这种信笺纸就可以。

　这部分内容是为了方便今后查询信件用的。

　 这里就是指收信人的姓名和地址，一般写在信笺的左上方。收信人名称地址

　 的格式和信头的格式相同，但必须把收信人的姓名一并写出。另外，如果不

　 是完全公事化的书信往来，或者已经从公事的关系渐渐发展成为带有私人性质的友好信件往来，由于称呼这一栏的内容已经说明了收信人的身份，所以

　 可以不必填写封内地址。

　 事由也就是我们通常说的主题，可以直接写明信件的重点，让人不必读完全 信才了解到信的内容。所以事由要写得简明扼要。

　 指对收信人的一种称呼。

　 较常使用的有Dear Sirs, Dear Madam, Dear Mr. XX,。称呼后面的标点，一般使用逗号。称呼里的第一个字母要大写。

　 开头语没有统一的格式，但习惯上先用客套的语句把收到对方来信的日期，

　 主题及简单内容加以综合叙述，使对方一目了然这是答复哪一封去信的。如 果是第一次通信，也可以利用开头语作必要的自我介绍，并表明目的要求。

　 开头语一般与正文分开，自成一节，要求简单明了。

　 信的主体。一封信件的优劣，完全要看正文写的好或坏。我们会在后面继续 讨论写作商务信函的一些技巧、规则。

　 结尾语一般用来总结文本所谈的事项，提示对收信人的要求，如“希望来信

　 来函定货”，“答复询问”等，另外也附加一些略带客套的语气。正文结束后，另起一段写结尾语。

　 结束语是结束信函时的一种客套，应该与前面的称呼相呼应。例如：

　 “Sincerely,” “Best Regards, ”or “Yours Truly,”. 结束语写在结尾语下隔一行，只有第一个字母大写，后面加逗号。

　 写在结束语的下面，签上写信人的名字。如果是传统的信件，写信人最好亲 笔签上您的名字，因为用印章的话，说明该信件并非本人亲自过目，只是通

　函而已，不为人重视。签名的下面，最好写上发信人的职位。

　 如果信中有附件，应在左下角注明Encl. 或Enc.。

　 例如：Encls: 2 Invoices

　 Enc.: 1 B/Lading

　 电子邮件格式：

　 众所周知，电子邮件即E-mail是如今我们做电子商务使用最普遍的一种联系手段。电子邮件使用方便，信息传递迅速高效，且非常节省成本。但是E-mail

　 的撰写也并不是一件很容易的事情。您知道，当一封E-mail发送出去后，只要收信人在线，他可以几分钟内就收到。所以，在您发送前，必须要检查一下您所写的内容是否正确合适，因为一旦您点击了发送键后，您就再也无法将其收回了。

　 通常我们理解E-mail的撰写风格可以比传统的信件，传真等稍加随便一点。但是我们在这里还是要建议大家，即便是写E-mail，由于是谈论公事，所以还是采用正式严肃的风格。尤其当您是第一次跟收信人联系的话，正式的商务信函能让您留给对方非常专业的印象。

　 写日期时，请注意以下几点：

　 a. 年份要写完整，不能用03代替2003。b. 月份要写英文名称，不能用数字来代替，如31/3/03 不能在正式的信件

　 中出现。但是可以用英文缩写，比如用Aug.代替August。

　这部分内容要完整,包括写信人姓名、职位、公司名称以及联系方法（地址、

　 电话、传真、邮箱、网址）。写地址时请注意：一般来说，门牌号和街道名

　 称之间不用逗号点开，但城市名称和国家名称之间一定要用逗号。您可以在自己的邮箱系统中事先做好一个模板。每次写信只要选择这个模板，信件会

　 自动显示这些内容。

　 商务信函写作要点：

　 写作商务信函并不要求您使用华丽优美

　 的词句。所有您需要做的就是，用简单

　 朴实的语言，准确的表达自己的意思，

　 让对方可以非常清楚的了解您想说什

　 么。围绕这一点，我们总结了几方面的 内容，希望对您写作商务信函有借鉴作

　 用。

　 每一封信函的往来，都是您跟收信人彼此之间的一次交流。人都是感性的，所以您需要在您的信函里体现感性的一面。然而很多人都有一种误解，以为写作商务信函就应该用一种特殊的“生意腔”，于是把一封本来应该是热情而友好的信函写得呆板而死气沉沉。他们宁愿写“Your letter has been received”，“Your complaint is being looked into”而不是“I have received your letter”或者“We are looking into your complaint”。其

　 实我们简单的来理解一下，每次信函的往来不就是跟对方进行了一次交谈吗？只不过是

　 把交谈的内容写到了纸上而已。多用一些简单明了的语句，用我/我们做主语，这样才能让我们的信函读起来热情，友好，就象两个朋友之间的谈话那样简单，自然，人性化。

　想象一下，如果您由于无法准时交货而在电话上跟您的合作伙伴表示歉意时，您会怎么说？我想您会说“I am sorry we cannot deliver the goods today”。

　既然在电话中您会这样说，为什么在信件中要改成“It is regretted that goods cannot be delivered

　 today”？放弃这种所谓的“生意腔”吧，让您的信也象谈话那样简单，自然，人性化。

　 由于您写的信函都是有其目的性的，所以您信函里所采用的语气语调也应该符合您的目

　 的。在写之前先不妨仔细考虑一下，您写这封信函是想达到一个什么样的目的，您希望

　篇二：齐头式外贸信函格式

　 每一行，包括日期和签名等都从左边开始，每行取齐，成一垂直线。

　 段落之间要空1——2行。e (齐头式或平头式)

　 信头

　 ——————

　 日期

　 ——————

　 封内地址

　 ——————

　 称呼

　 ——————

　 正文

　 ————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————

　 ———————————————————————————————————

　 结尾谦称

　 ———————

　 手写签名

　 ———————

　 打印签名

　 ———————

　 附件

　 ———————

　 el mar trading company

　 16 main street

　 fresno, california

　 u.s.a

　 tel:123456

　 cable address: elmar fresno

　 8 january,1999

　 gentlemen,

　we thank you for your letter of january 1. as requested, we enclose the catalogues for your reference.

　 we would be very glad to offer any further assistance. please contact us if you need any additional information.

　 yours sincerely

　 encl. : as stated

　篇三：外贸英文函电 信函格式

　 实验一 信函格式

　 【实验项目编号】4161304620001

　 【实验项目名称】信函格式

　 【实验目的】完成不同格式和结构的商务信函。

　 【实验设备】

　 1.微型计算机；

　 2.Windows2000操作系统；

　 【实验步骤及内容】

　 The Format of a Business Letter(信函格式)

　 Blocked format: all letter parts begin at the left margin. Because this style can save typist’s time, it has come to be much widely used and preferred now.

　 Semi-blocked format: all letter parts begin at the left margin, except the dateline, complimentary closing, signature and writer’s identification. It is also named as a modified blocked format.

　 Indented format: this style may follow the same layout as either the blocked or semi-blocked formats, but will differ in that the paragraphs will each be indented by four or five spaces. It is a traditional format, especially in Britain.

　 The format of envelopes: most companies have the return address in the upper-left corner of the envelope. Name and address of the receiver is always single-spaced with all lines aligned on the left, and they should be in capital letter, with no punctuation at the end of each line.

　 The Structure of a Business Letter(信函结构)

　 The basic components of a business letter must contain 7 parts: letterhead, date, inside address, salutation, body, complimentary close, and signature.

　 Additional components: mailing or in-house notation, reference, attention line, subject line, multipleletter heading, reference initials, enclosure notation, carbon copy notation, postscript.

　 Establishing Business Relations(建立业务关系)

　 Useful Expression:

　 (1)We learn from your letter of April 1 that you are interested in establishing business relations with us for the purchase of our tools.

　 (2)Having had your name and address from the Commercial Counselor’s Office of our Embassy in the U.K., we avail ourselves of this opportunity to write to you and see if we can establish business relations with you.

　 (3)Through the courtesy of Mr. Freemen, we are given to understand that you are one of the leading importers of electric goods in your area and wish to enter into business relations with us.

　 (4)We have come to know the name of your corporation and have the pleasure of writing this letter to you in the hope of establishing business relations with you.

　 (5)We are willing to enter into business relations with you firm on the basis of equality and mutual benefit.

　 (6)We write to introduce ourselves as one of the leading exporters of a wide range of electric fans and air conditioners.

　(7)To acquaint you with the light industrial goods we handle, we are sending you, by separate airmail, several pamphlets for your reference.

　 (8)Specializing in the export of Chinese foodstuffs, we wish to express our desire to trade with you in this line.

　 (9)Please accept our thanks for the trouble you have taken.

　 (10)We are obliged to thank you for your kind attention in this matter.

　 (11)We tender you our sincere thanks for your generous treatment of us in this affair.

　 (12)Allow us to thank you for the kindness extended to us.

　 (13)We are expecting to receive your earliest reply to this enquiry.

　 (14)We have an enquiry for silicon carbide and would like to ask you to send us an offer for 1 000 metric tons for shipment during September.

　 (15)We have received an inquiry for Men ' s Shirts and request，you to send us your offer not later than the end of this month.

　 (16)We have recently received many inquiries, from retailing shops in New York area about the captioned items and are sure that there would be very brisk demands. We shall appreciate your quoting us your most competitive prices on a CIF New York basis for the following.

　 (17)We have seen your advertisement in the Textile journal and should be glad if you would send us patterns and prices of quality cotton piece goods available from stock.

　 例l ：要求建立业务关系

　 Dear Mr. Trooborg,

　 We learned form the china light industrial exhibition held in shanghai on 2010 that you are interested in our company’s plush toy. We are writing to you to establish long-term trade relations with you.

　 Our company is a state-owned foreign trade enterprise. In recent years, with the internal reform and rapidly increase of the amount of the business, we have made a great achievement in economic strength and the system of reform and management. We have our principle as 搈utual benefit and common development? We will provide the best service and establish the long-term relationship with customers all over the world. We have a good variety of colors and sizes to meet with different need. To give you a general idea of our products，we are sending you several pictures about our product.

　 We are lo(本文来自：WWw.bDFQ 千 叶 帆文摘:外贸信函格式)oking forward to your specific inquiries。And we are looking forward to learn more about your company’s credit circumstances.

　 Yours truly,

　 Universal Trading Co., Ltd

　 Li Junwei (Mr.)

　 Toy Department

　 如果是第一次和收信人联系，或者是通过BBS 帖子联系，信中应附加一些介绍自己公司业务范围、可能的成交份额等内容，以引起对方更大的兴趣。当然，这样的信函应当提供详细的联系地址、电话、电子邮件、网页，联系人等，以便今后进一步联系。

　例2 ：寻求供货

　Exercises:

　 (Ⅰ)Rewrite the following sentences and phrases (MORE EFFECTIVE)

　 1. We have for acknowledgement your sample.

　 2. We have in acknowledgement your letter dated …

　 3. In reference to said contract …

　 4. Re your claim …

　 5. Pursuant to …

　 6. The writer wishes to acknowledge your letter of …

　 7. I write with reference to our telephone conversation yesterday regarding the above matter.

　 8. We wish to state …

　 9. I am writing to inform you that …

　 10. We refer to our previous communication …

　 (Ⅱ)Arrange the following in the proper form as they should be set out in a letter.

　(1)sender’s name: China National Light Industrial Products Import & Export Corporation, Shanghai Branch

　 (2)sender’s address:123 Jiefang Road, Shanghai, China

　 (3)sender’s fax number:86-22 (4)sender’s email address: linda@

　 (5)date: March 18, 2010

　 (6)receiver’s name: H. G. Wilkinson Company, Limited

　 (7)receiver’s address:456 Lombar Street, Lagos, Nigeria

　 (8)salutation: Dear Sirs

　 (9)Subject line: Sewing Machines

　 (10)the message:

　 ①We thank you for your letter of March 6 inquiring for the captioned goods.

　 ②The enclosed booklet contains details of all our Sewing Machines and will enable you to make a suitable selection.

　 ③We look forward to receiving your specific inquiry with keen interest.

　 (11)Complimentary close: Yours faithfully

　 (Ⅲ)Address an envelope to the above letter.

　篇四：外贸函电--格式与范文

　 外贸函电--格式

　 外贸函电基本格式

　 20 May 2000

　 Date Line

　 日期)

　 Kee & Co., Ltd

　 34 Regent Street

　 London, UK

　 Inside Address

　 收信人地址

　 Dear Sirs:

　 Salutation

　 称呼

　 We have obtained your name and address from

　 Dee&Co. Ltd, and we are writing to enquire whether you would

　 be willing to establish business relations with us.

　 We have been importers of shoes for many years. At present, we

　 are interested in extending our range and would appreciate your

　 catalogues and quotations.

　 If your prices are competitive we would expect to place volume

　 orders on you.

　 We look forward to your early reply.

　 Body

　 信文

　 Yours faithfully

　 Complimentary Close

　 客套结束语

　 Tony Smith

　 Signature Block

　 签名栏

　 Enc.

　 Enclosure Notation

　 外贸函电--范文:

　 台布

　 我们从我驻巴基斯坦使馆商务参赞处得悉贵公司的名称和地址，现借此机会与你方通信，意在建立友好业务关系。

　 我们是一家国营公司，专门经营台布出口业务。我们能接受顾客的来样定货，来样中可具体需要产品的花样图案，规格及包装装潢的要求。

　 为使你方对我各类台布有大致的了解，我们另航寄最新的目录供参考。如果你方对产品有兴趣，请尽快通知我方。一俟收到你方具体询盘，即寄送报价单和样本。

　 盼早复。

　 Dear Sirs,

　RE:TABLECLOTH

　 We have your name and adress from the Commercial Office of Chinese Embassy in Pakistan.We take this opportunity to write to you with a view to set up friend business relations with you.

　 We are a state-owned company dealing specially with the export of tablecloth.We are in a position to accept orders according to the customer's spmples.In the customer's spmples,request about the assorted pattern,specification and package of the needed goods can be indicated particularly.

　 In order to give you a gengral idea of various kinds of the table-cloth we are handling,we are airmailing you under separate cover our latest catalogue for your reference.Please let us know immediately if you are interested in our products.We will send you our price list and sample to you as soon as we receive your specific inquiry. Looking forward to your early reply,we are.

　 Yours faithfully

　 20 May 2000

　 Kee & Co., Ltd

　 34 Regent Street

　 London, UK

　 Dear Sirs:

　 We have obtained your name and address from Dee&Co. Ltd, and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, we are interested in extending our range and would appreciate your catalogues and quotations. If your prices are competitive we would expect to place volume orders on you. We look forward to your early reply.

　Yours faithfully,

　 Tony Smith

　 Chief Buyer

　 先生:

　 我们从蒂科公司得知贵司商号与地址，特此来函，希望能同贵司发展商务关系。

　 多年来，本公司经营鞋类进口生意，目前想扩展业务范围。请惠寄商品目录与报价单。

　 如贵司产品价格合理，本公司必定向你方下定单。

　 恭候佳音。

　 采购部主任

　 托尼.斯密思谨上

　 2000年5月20日

　篇五：27种外贸函电格式(三)

　 27种外贸函电格式(三)

　 15、说明价格调整原因

　 I enclose our new price list , which will come into effect ,from the end of this month. You will see that we have increased our prices on most models. We have ,however , refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontrac tors have raised their by as much as 15%. As you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope, therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders.

　 现谨附上本公司新价格表，新价格将于本月底生效。除了存货充裕的商品外，其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨10%□，一些承包商的价格调升到15%。

　过去40年，本公司生产的机器品质优良、性能可靠。今为确保产品质量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。

　 16、回复感谢信

　 We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation, and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again, please let us know. Thank you again for your very kind letter.

　 承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳。在此谨再衷心感谢贵公司的赞赏，并请继续保持联络。

　 17、请客户征询其它公司

　 Thank you for your enquiry of 5 May concerning silk blouses. We regret to say that we do not manufacture clothing to your own designs to the highest European standards: Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials, I enclose a swatch of our stock materials for your examination. Should you desire any of these samples made up into finished products , we can supply the swan factory with them. We hope that this will be of help to you and wish you every success in your business dealings.

　 谢谢5月5月日来函查询关于纡绸罩衫的事宜。

　本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的服装：蛇口工业区天鹅纺织品公司。

　该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。

　谨祝生意兴隆，事事顺达。

　 18、改善服务

　 Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firm's particular specifications, packing requirements and marking

　 instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.

　 感谢1月26日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产、运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。

　随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格、包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。

　 19、拒绝客户的要求

　 Thank you for your enquity of 25 August.We are always pleased to hear from a valued

　customer.I regret to say that we cannot agree to your request for technical information regarding our software security sysytems.The fact is,that most of our competitors also keep such information private and confidential.I sincerely hope that this does not inconvenience you in any way.If there is any other way in which we can help. do not hesitte to contact us again.

　 8月25日信收悉，谨此致谢。

　来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。

　祝业务蒸蒸日上!

　 20、应付难办的客户

　 We have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. The problem is that your purchasing department is changing orders after they have been placed. This has led to confusion and frustration for both of our companies. In several instances. you have returned goods that were originally ordered. To solve the problem , I propose that on receipt of an order, our sales staff contact you to verify it. If you decide on any changes, we will amend the order and fax you a copy so that you can check it. I trust this system will cut down on delays and errors, and allow our operations to run smoothly.

　 承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。

　贵公司采部发出定单后，再三更改内容；更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。

　盼望上述办法经受减少延误，促进双方业务发展。

　 21、祝贺新公司成立

　 It has just come to our attention that you have lately opened your new European headquarters in Brussels. Congratulations on your bold venture. As you know , our companies have had a long business association in the UK. We look forward to

　 collaborating with you in your European venture. Please let us know if we can be of any assistance to you. We will be delighted to help. We wish you the very best of luck and a prosperous future

　 英语口语培训 /