一：　Welcoming

　　On behalf of , Im very glad to welcome you

　　Its a pleasure to see you here.

　　Welcome to

　　Thank you for coming all this way.

　　Self Introduction

　　Please let me introduce myself. Im

　　How do you do My name is

　　May I introduce myself Im

　　Its a pleasure to make your acquaintance. My name is

　　Third-party Introduction

　　Its my pleasure to introduce you to

　　Id like to introduce you to

　　A, let me introduce you to

　　A, Id like you to meet

　　A, I dont believe youve ever met

　　This is Hes in charge of

　　He looks after

　　Hes our Director/Manager.

　　二：　Offering

　　Let me get you a coffee.

　　Would you like a coffee

　　Let me take your coat.

　　Small talk topics

　　Hows your flight

　　How do you like our city

　　Is this your first visit to

　　Did you have a good trip

　　Was it easy to find here

　　Its a beautiful day, isnt it

　　I heard its going to rain this afternoon.

　　My flight was cancelled because of the heavy snow.

　　There will be a storm tomorrow.

　　Finally weve gotten a beautiful day.

　　I hate the summers here. Theres too much rain and its usually very hot.

　　Im a spring/summer/autumn/winter person.

　　Cold, isnt it Im freezing.

　　Its lovely/sunny/warm.

　　It was dismal/cloudy/cold/damp/wet/stormy/windy.

　　三：Accommodation

　　Hows your hotel

　　Its very comfortable/convenient/luxurious.

　　The service is excellent.

　　Its rather noisy/dirty.

　　The service is rather slow.

　　The rooms are a bit cramped.

　　四： Dialogue

　　A: Welcome to ABC. Im John Smith. I look after the accounting department here.

　　B: Nice to meet you. My name is Susan Wong.

　　A: Nice to meet you, Susan. How was your trip

　　B: Slow. It was caught in awful traffic.

　　A: Sorry to hear that. Anyway, have you checked in

　　B: Yes.

　　A: Everything OK

　　B: Fine.

　　A: So how do you find our weather

　　B: Its hot. When I left home, it was only ten degrees.