附记: 老美曾纠正过我, 不要只说, No, I dont know. 这样听来是不礼貌的, 最好是说, No, I am sorry, I dont know.

　　别人的问题 自己的回答

　　打电话进来:

　　Is Yang there (最常用)

　　Is Yang around (次常用)

　　Hello, May I speak to Yang please

　　Hello, Can I talk to Yang please

　　如果正是本人:

　　This is he. (男的)

　　This is she.(女的)

　　This is Kun-Lin ( 你的名字) speaking.

　　You are speaking to him. (her)

　　You are talking to him.

　　如果是别人:

　　Hold on. (最常见)

　　Ill get him, Hold on please.

　　Hold on, let me see if he is here.

　　One moment please.

　　如果他正好不在:

　　No, He is out. (最常见)

　　No, He is not here. May I take a message

　　No, He is not in.

　　No, He is not available.

　　No, He just went out, he will be back in 30 minutes.

　　如果他要找的人不在:

　　Do you know when he will be back

　　Do you know where he is going

　　Do you know where I can reach him

　　Do you know his office number (or work place number)

　　回答:

　　No, I am sorry, I dont know! (50%)

　　I have no idea. (49%)

　　Yes, his number is 404-123-4567.

　　如果要留言:

　　May I leave a message

　　回答:

　　Sure, go ahead.

　　Hold on, let me get a pencil and paper.

　　打错电话:

　　Is this Wachovia Bank

　　回答:

　　No, I am afraid you have the wrong number.

　　What number did you dial

　　What number are you calling

　　结束对话:

　　Thank you, have a good day.

　　听不清楚时:

　　Pardon

　　Excuse me

　　I am sorry

　　Say again

　　Say what

　　Come again